First the GPS  unit takes the longitude & latitude)
Then it starts looking for the addresses in an ever increasing circle (i.e.10, 20 & 30 Metres)
Until it finds the closest street that it runs in to around the asset

Second, the number address is based on the number of locations on each street
It calculates if you are halfway you are then at the half number (i.e. if 10 addresses then the 5th one in the list is chosen)
If in an industrial area with crescents and curves it can be inaccurate.
For instance the Technician parks his car at the back of 4141 Sladeview, our address, but the GPS shows it at Ridgeway (just east of Sladeview) since it is closer to that address in the rear parking lot location.
The unit has a tendency to be more accurate in urban residential areas.

Top

Technical specifications for this product clearly show that under normal operation of a vehicle the GPS will not drain the battery. The GPS uses less power than the remote for your Television and only wakes up every 12 hours to report a GPS position when the ignition is not powered on.

Technical Specifications of the typical current consumption:
Ignition ON and transmitting: 270mA
Ignition ON and not transmitting: 160mA
Ignition OFF Sleep Mode :< 10mA

Top

Maximum Quantity
Home Sites: 40 Max per vehicle (stored in CrossCheck)
Job Sites: 20 Max per vehicle (stored in CrossCheck)

Top

1. Site must be Unassigned from vehicle FIRST, then
2. Delete site

If site is deleted  before it is unassigned from vehicle, then Technical Support will have to delete all the sites and you will have to reassign all vehicles to new home sites.

Top

In the Control Panel of your computer system you must change your Regional and Language settings to French as well as changing your Internet Explorer language preference to French.

Top

As of April 28/08, it is not possible at this time to change Mph to Kph, however this will change as a part of the TrimWeb 1.14 release due in June 2008.

Top

TrimWeb only archives messages for maximum time range of 7 days.
E.G. April 29 you can only access back to April 23/08.

Top

To do this in the MESSAGES section

• select View Filter from the left hand menu;
• Go directly to # 2. & select the Vehicle, then from the drop down menu select Time Range (at top of list above ‘Last 2 Hours’;
• An interactive Start and End Date and Time calendar allows you to choose the range;
• Then at  #3 click the apply Filter Options;
• Then go to View

Top

This is a very common issue with Windows XP and all GPS receivers. The problem is that sometimes Windows sees the gps serial port as a serial mouse attached to the laptop. This is what causes the ghosting or erratic behavior with the cursor.

SOLUTION: Click: Control Panel, System, Hardware, Device Manager, Mice, Microsoft Serial Ball Point, Actions, disable, OK. Reboot

Top

• The Logins & password must be at least 7 characters in length
• The Logins & password must contain at least one alpha character: A - Z, a - z
• The Logins & password must contain at least one numeric character: 0 - 9
• Vehicle Names cannot contain a special character:
  ! @ # $ % ^ & * ( ) _ + = ~ `
  [ ] { } ; : ' " / ? , . < >

Top

The vehicle mileage (odometer) and run time (hour meter) are automatically reported by the GPS from the date of installation. Both mileage and run time are set at  ‘0’ as default if no other value is entered at setup. These values are shown in the Event and Vehicle usage reports.
Mileage run time is configured under SETUP
If you view the Event report mileage is shown for the date range requested (i.e. start time shows 0 Mph/Kph), however if you download the Event report it will shows the vehicles real mileage (kilometers) and runtime based on the value recorded at time of installation.

Top

• Check that the email address was entered correctly.
• Check that your email is working correctly.
• Check that scheduled report emails from trimble.com are not being marked as SPAM. Some mail servers quarantine or delete emails that appear to contain SPAM content. This can be resolved by "white-listing" email from trimble.com in your mail server. To do this you may need assistance from your organization's MIS department, and/or from your Internet Service Provider.

If you don't receive an email a few hours after creating a new scheduled report, contact ELM Technical Support @ help@elmtechnologies.com or 905.826.2545 xt 221.

Top

The scheduled report email arrives but why is [***SPAM***] added to the subject or a virus prompt in the email attachment?

Many mail servers tag emails that appear to contain SPAM content. This can be resolved by "white-listing" email from trimble.com in your mail server. To do this you may need assistance from your organization's MIS department, or from your Internet Service Provider.

Top

The scheduled report email attachment is missing or cannot be opened?

• Some email servers remove attachments that could potentially be unsafe. Be assured that emails from trimble.com containing TrimWeb HTML report attachments are safe. The solution is to "white-list" email from trimble.com. To do this you may need assistance from your organization's MIS department, and/or from you Internet Service Provider.

• Some email client applications, such as Outlook Express 6, suppress attachments that are considered potentially unsafe. You will see the note, "OE removed access to the following unsafe attachments in your mail: ..." To solve this problem in Outlook Express 6, select the "Tools" menu, and choose "Options...". In the "Options" dialog choose the "Security" tab. Uncheck this item: "Do not allow attachments to the saved or opened that could potentially be a virus."

Top

The scheduled reports are related to each user Login, set up per each user. To eliminate a specific schedule you have to login as the user who created it. To eliminate all scheduled reports, you have to log in under all users and make sure that all of them are eliminated.

Top

Speed Setting Options are limited on the TrimWeb site, a request must be made to ELM to go below/above/beyond site Options, contact ELM Technical Support @ help@elmtechnologies.com or 905.826.2545 xt 221.
Minimum custom setting for Stop threshold is 30 Secs.

Changes made to speeding or stop threshold take approximately 24 hours for the changes to take place and will not display accurately until change takes effect.

Top

This report summarizes vehicle activity by State or Province. To set this up contact ELM Technical Support @ help@elmtechnologies.com or 905.826.2545 xt 221. You need to ensure that the GPS units have firmware 1.8 or above, typically units installed since June 2007.
Because this report records past activity at least 8 days of data is needed, from the date the report is setup, before a report can be generated.

The State Mileage reports must be run at least 8 days after the period you want to review. In other words, if the report is run on September 11, the last data it will pull will be from from September 3rd.

Top

The report you want to use is the Trimview Productivity Engine Idle report.
The Trimview Standard Idle Report is an older obsolete report that is not be useful. It was from an older version of TrimView client report that was built for ready mix industry.
It is not used anymore. (N.B. Trimview Standard Idle Report is not the same as the Trimvweb Engine Idle report. It will not be the same information)

Top