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Technical Support & Customer Service

ELM Technologies’ objective is to do it right the first time.

Our skilled technicians can service vehicles at our facilities or at a location convenient to our client. Quality workmanship and products are our most important tools. We provide dedicated resources to respond in a timely manner to all service requests, technical problems or customer inquiries.

Relevant Technical Support information and System Notices will be posted here for your information.

SYSTEM STATUS: GOOD
Updated:

Cellular Coverage

In Canada the largest integrated voice and data network is used to communicate the GSM/GPRS data. Click on the following link and enter your province to verify network coverage in your province:

http://your.rogers.com/Store/Wireless/coverage/info.asp

Warranty Statement

All Hardware products
carry a standard Manufacturers Warranty of 12 months from date of delivery. If extended warranty options have been purchased, the additional extended warranty of 12, or 24 months would apply.
Installations performed by ELM Technologies Ltd. carry a 90 day warranty from date of installation. ELM Technologies does not accept responsibility for failures or damage caused by installations that were not performed by our certified technicians unless otherwise agreed to in writing in advance of the date of installation.
How to Contact Technical Support

If you encounter a problem with any product or service provided by ELM Technologies Ltd. or have a question, you can use one of the following methods to contact our Technical Support staff.

For further assistance, please review our Frequently Asked Questions.   

By Phone: (905) 826-1545 ext. 221
Toll Free: 1 866 356-3684 ext. 221
9:00 AM – 5:00 PM Monday to Friday (Statutory Holidays excepted)
Trimble After Hour Support Desk: 1 877 883-4367

By Email: help@elmtechnologies.com

By Fax:  1 866 848-9248

Product Documentation

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